Frequently Asked Questions

Here are a few of our frequently asked questions. If you cannot find the answer to your question, please feel free to contact us for further assistance.


Product information:

Q: What size should I order?

A: Our Baseball Tees, T-shirts and Crewneck Sweatshirts are unisex and fit true to size. Women can order their usual size for a relaxed fit, or size down one if a more fitted look is desired. Men should order their usual size.  The tank tops come in women's sizes, and are loose and flowy. Checkout the size charts here: SIZE CHARTS

 

Q: How should I care for my apparel?

A: To best preserve the graphic on your garment, we recommend washing inside out with like colors on cold setting using a mild detergent, hang or lay flat to dry. You may tumble dry on a low setting, but please be aware that drying your garment will cause the graphic to fade gradually over time. Just as a black colored garment will fade when dried, so will the graphic on your shirt. Avoid products that contain color safe bleach, stain lifter or Oxy Clean. These products contain chemicals that will lift color from your graphic causing it to fade.

Q: What is your apparel made of?

A: Our tanks top are 100% cotton.

All of our t-shirts and baseball tees are a soft 100% ring spun cotton. (The fiber content may vary slightly for different colors). 

The sweatshirts are 50% cotton and 50% polyester. 

All of our apparel is printed to order using our DTG printers at our warehouse in SC!

Q: What brand apparel do you use?

A: We are currently using Hanes, Bella and Canvas, Next Level, District, LAT and American Apparel.

Q: Can I use more than one coupon code at a time?

A: No. The website will not allow "stacking" of coupon codes.
 
Q: What if I forget to use my coupon code when ordering?

A: We cannot alter existing orders but if you let us know, we will post the appropriate credit on your Hippie Runner account for the discount.

Q: How long will it take my order to be shipped?

A: Please allow up to 15 business days for all orders to ship. We make each product to order so it takes some extra time to have each order processed and shipped out. Once your order is processed to ship, you will receive an email with your tracking info and an estimated ship date. Please note that the quoted shipping times at checkout DO NOT include our processing times.